Archives: Reviews
“Truly excellent service, expeditiously took care of an unexpected needed repair!!!
Highly recommend without hesitation.
Very knowledgeable and cordial owner and staff members.”
– Joseph J.
“Outstanding service at very reasonable prices. I’ve used and recommended Phoenix for years and they’re great people. Give them a call. You’ll like them!”
– Steve S.
“I chose Phoenix to install a new gas furnace and whole house AC. They’re extremely honest and do a great job. I’ve had other AC services come and quote me for unnecessary repairs. When Phoenix came my system didn’t need anything. I will only call Phoenix”
– Candy C.
“Phoenix Air Conditioning & Heating has worked on my HVAC & duct projects for several years and has done an outstanding job. I purchased a new heat pump & air purification system through them and the price was good, install was professional, and they kept on the job until all bugs were worked out. This level of service has even persisted after the installation was complete. You can feel safe with this company.”
– John W.
“Professional & very friendly. Considerate of being inside the house and wore shoe covers without being asked. Highly recommend!”
– D G.
“Bailey and Tyler were able to come to my house almost immediately and fix my seat in about 15 minutes. Incredibly respectful and timely I would definitely recommend saving their number and calling them when you need it”
– Patrick H.
“Bailey and Tyler fixed my heater fast and efficiently.”
– Ron G.
“Always a pleasure to do business with Phoenix. They have installed 3 systems for us and maintained 5 for many years. Fair prices, reliable, quality work and honest.”
– L W.
“Phoenix Air was amazing ! On time, efficient, clean and very productive. Price was the best. So thankful for Phoenix A/C”
– Ray T.
“Great job in every way!!!”
– Donald T.
“Tyler and Bailey were amazing…so through, nice, great job! Highly recommend…honest and affordable, have used them many times!”
– Deb O.
“Bailey and Tyler fixed my heater fast and efficiently.”
– Ron G.
“Such a phenomenal experience working with Phoenix Air to replace our 35 year old furnace and ductwork as well as the first time install of an air conditioner. From the initial estimate process with Cowboy, to the final install of the A.C., every single Phoenix Air employee was extremely professional, informative, courteous, and dedicated to the highest quality of work and service. Throughout, they made the process as comfortable and smooth as possible for our entire family, which we really appreciated. We couldn’t be happier than to have chosen Phoenix Air for this important renovation. A huge thanks to owner Mike, to Holly, to Vanessa and Sam in the office, as well as to Ian and Alex, our awesome furnace install team, and to Guillermo and Carlos for their truly exceptional work with the A.C. install!”
– Victoria S.
“Jade was fabulous! She explained what she was doing, how my mini splits could function better, and was very patient with my confusion. This is a wonderful company, very professional, and I will definitely be calling only them in the future. Thank you!”
– Patricia L.
“Mike and his team are an All Star company”
– Kathi S.
“Jade did an excellent job. Highly recommended.”
– Jim V.
“Very efficient, tidy, pleasant and personable. Want jade back next time!”
– Marie M.
“Five stars Jade is awesome!”
– Matt H.
“Jade is fantastic. Thanks for your expertise. So easy to work with and got it done!”
– Eureka E.
“Great customer service and really pleasant. Would recommend her to everyone.”
– Christine M.
“We like that Phoenix sends the same technician regularly. They are also so knowledgeable and communicate very well!”
– Carol R.
“Jade is an excellent worker! send her next time!”
– Sandy M.
“Noted air conditioner making a noise that didn’t sound right. Jade came out and checked everything to diagnose the problem; she replaced a battery to make the unit run right and prevent any future condenser problems. She was great; explained what she was doing and what the problem was with the unit.”
– Patricia H.
“Great customer service. Great company to deal with. Would highly recommend.”
– art t.
“When we bought our house, it still had original duct work (from 1965) and no air-conditioning. Phoenix gave us a fair quote on upgrading the ducts and installing an appropriate A/C unit. They have been friendly, helpful, responsive, prompt, professional, reasonable, and all the things you would hope for when you hire someone to do work on your home!”
– Adam K.
“Had the best experience with Tyler and Cowboy yesterday, you guys were the 3rd company to come out and took less than 5 minute to figure out our air flow problems in our upstairs. I am so excited and appreciate the care you both took.”
– Janet H.
“Everyone in the office and the tech who fixed our heater were super nice! Great company, I would highly suggest you call them if you a freezing.”
– Krista M.
“Phoenix Air is great! They replaced our old AC unit quickly and efficiently. We would highly recommend them!”
– Roberta R.
“Phoenix Air replaced our two AC units and Furnace in 2017. They went above and beyond making sure everything was installed correctly. We highly recommend this business !!”
– Martha R.
“Hussein was AWESOME! Arrived early, thoroughly investigated all options as they relate to potential problems, walked me thru what he was doing and why and I can tell he’s a hard worker. Thank you for sending him!
– Joe N.
“I thought you might be interested in knowing our experience with Phoenix Air was stellar! You might want to have them on your list of contractors. From Michael the owner to Holly & Adam in the office to Ariel & his install team. Over the years, we’ve hired workers for construction remodels of our own properties, you can not get better than Phoenix Air. I have to recommend anyone interested in installing an AC system that they use Phoenix. I’m a clean freak, Ariel and his team left each day with our place looking as good as they found it – if not better. I couldn’t find a hint of dust anywhere! Everything about the job is 5-star! From the installers to the equipment they recommended and installed. The system is the quietest I’ve ever heard! The most accommodating service I’ve ever experienced! Couldn’t be happier.”
– DJ O.
“Service could not have been better even if the owner Mike had come out himself. The office kept me up to date with service call and their repairman was very conversant at explaining what he was checking for and how he planned to remedy the our problem. I’ve never recommended anyone else when it comes to a Air and heating service.”
– Patrick F.
“Unbelievably helpful, unbelievably honest, timely, courteous, and professional. Holly, Mike, Adam, and Chris are the dream team. Would not hesitate to use them again!!
– Greg S.
“Great customer service. They always pick up the phone. My heater works great now thanks to Mike.”
– Mary T.
“The office staff are very helpful & scheduled a tech to come out the same day I called. Mike the tech was very efficient, he found the problem quickly, explained exactly what was wrong & how much to fix it. We have an old ac unit but Mike didn’t try to sell me an expensive new unit. Reasonable prices & courteous, efficient staff, a good company to do business with.”
– Andy L.
“I called on a hot day in August 2015 when our 13 year old 3.5 ton residential American Standard air conditioner suddenly stopped blowing cooled air. Within the hour, a technician arrived, tested the unit, found the problem, explained the repair process in detail & installed the new part at a reasonable price. We were very impressed & grateful for the efficient & effective service by Phoenix South HVAC.”
– Russell K.